Frequently asked.

Suunta.ai is a B2B SaaS platform that turns strategy from a static document into a living part of your daily work with the help of AI. We connect strategy, OKR goals, projects, tasks and KPIs into one system, so everyone on your team knows every morning what matters and why.

You build a strategy canvas once: mission, vision, goals and initiatives. Every OKR, project, task and KPI conversation draws from it automatically. The AI always has your full context, so you never have to explain your situation from scratch.

Credits track AI usage across messages, strategy sessions and document analysis. Start with 300 free credits on signup. Core includes 600 credits/user/month and Growth includes 1,400 credits/user/month. If you hit the limit, you can top up with additional credits at end of period, or upgrade to a higher plan at any time.

Yes. You get 300 free credits on signup, no credit card required. That is enough to build your strategy canvas, create your first OKRs and see the AI in action with your real context.

You can top up with additional credits at the end of the period, or upgrade to a higher plan at any time. Your data and settings carry over seamlessly, and we prorate the difference for the remaining billing period.

You can delete chat history at any time in the app. For full account and data deletion, contact privacy@suunta.ai.

Yes. Our DPA, subprocessor list, Privacy Notice and Terms of Service are published and open to read.

Suunta.ai personnel access customer content only where needed to operate and support the service, and only under confidentiality obligations. Each organisation’s data is kept separate from other organisations’, and we process your content only on your documented instructions. Details on access, security measures and subprocessors are in our Data Processing Agreement.

AI processing is done by the providers named in our subprocessor list, which also shows each provider’s processing location and transfer safeguards. If keeping AI processing inside the EU is a requirement for your organisation, email privacy@suunta.ai and we’ll go through the options with you.

We don’t use your content to train general-purpose AI models, and we choose AI providers and settings accordingly. The details are in our DPA and subprocessor list.

Suunta.ai is built with GDPR in mind. Your data is processed primarily in the EU, protected with encryption and access controls, and kept separate from other organisations’ data.

We don’t use your content to train general-purpose AI models, and we choose AI providers and settings accordingly. Conversation history is stored so the service works, and it can be deleted.

AI providers are listed as subprocessors, with transfer safeguards where data leaves the EU/EEA. See our DPA and subprocessor list.

Role-based permissions control access within your organisation. Customer data is kept separate between organisations, and Suunta.ai personnel access it only as needed for their tasks and under confidentiality obligations.

See the DPA: security measures and DPA: confidentiality. For specific authentication requirements, email privacy@suunta.ai.

Data is processed primarily in the EU. Some processing, such as AI processing, may take place elsewhere through the providers named in our subprocessor list, under the safeguards described in our DPA.

Questions for your vendor review? Email privacy@suunta.ai.

Yes. Import your strategy documents (PowerPoint, Word, PDF, Notion or Google Docs) and your OKRs or KPIs from a spreadsheet or CSV. The AI helps turn them into a living strategy in Suunta.ai. Our team helps with larger migrations.

Setup time depends on how ready your strategy and data are. Start by inviting the core team and importing or pasting your strategy. Add goals, owners and KPIs, then hold a first review.

Our five-step guide describes the full setup and review process. Contact us if you need help planning onboarding for your organization.

Today you bring data into Suunta.ai by importing or pasting documents and adding KPIs from a spreadsheet or CSV. Native integrations are on our roadmap.

For a specific integration or authentication requirement, talk to us before buying so we can confirm the current options.