Frequently asked.

Suunta.ai is a B2B SaaS platform that turns strategy from a static document into a living part of your daily work with the help of AI. We connect strategy, OKR goals, projects, tasks and KPIs into one system, so everyone on your team knows every morning what matters and why.

You build a strategy canvas once: mission, vision, goals and initiatives. Every OKR, project, task and KPI conversation draws from it automatically. The AI always has your full context, so you never have to explain your situation from scratch.

Credits track AI usage across messages, strategy sessions and document analysis. Start with 300 free credits on signup. Core includes 600 credits/user/month and Growth includes 1,400 credits/user/month. If you hit the limit, you can top up with additional credits at end of period, or upgrade to a higher plan at any time.

Yes. You get 300 free credits on signup, no credit card required. That is enough to build your strategy canvas, create your first OKRs and see the AI in action with your real context.

You can top up with additional credits at the end of the period, or upgrade to a higher plan at any time. Your data and settings carry over seamlessly, and we prorate the difference for the remaining billing period.

Suunta.ai is designed for GDPR-conscious teams: core app data is hosted in AWS Stockholm, encrypted at rest with AES-256 and protected in transit with TLS 1.2+.

We do not keep separate logs of prompts or responses, and we never use customer data to train AI models. Chat history is stored encrypted for continuity and can be deleted; in-progress AI output is held transiently and deleted automatically soon after generation.

AI providers are disclosed as subprocessors and are covered by GDPR transfer safeguards where needed.

Yes. Suunta.ai supports single sign-on via Google and Microsoft (OIDC/OAuth2). Role-based access controls help separate owner, admin, member, viewer and consultant access across the organisation.

SAML SSO, including Okta and Azure AD federation, and SCIM provisioning are roadmap items, not current production features. Audit and activity data are available through data export workflows.

Core application data - strategies, OKRs, projects and KPIs - is hosted in AWS Europe (Stockholm), encrypted at rest with AES-256 and protected in transit with TLS 1.2+.

AI processing uses disclosed sub-processors: some EU-based (Mistral; Google Vertex AI's EU region where available) and some US-based (Anthropic, OpenAI, Google), under GDPR SCCs where required. An EU-only AI path via Mistral is available.

We can provide a DPA and subprocessor information for vendor review. Email privacy@suunta.ai.

Yes. Import your strategy documents (PowerPoint, Word, PDF, Notion or Google Docs) and your OKRs or KPIs from a spreadsheet or CSV. The AI helps turn them into a living strategy in Suunta.ai. Our team helps with larger migrations.

Most teams are live in the product within one hour. A typical path:

1. Invite the core team (5 minutes) 2. Import or paste your strategy document, and the AI structures it into pillars, OKRs and risks (15–30 minutes) 3. Add your KPIs by importing a spreadsheet or entering them manually (20 minutes) 4. Your first weekly review one week later

For larger organizations (50+), we offer a guided onboarding session, included on Growth and Consultant plans.

Native integrations are on our roadmap. Today you bring data in by import: paste or upload your documents (PowerPoint, Word, PDF, Notion, Google Docs) and your KPIs by spreadsheet or CSV.

SAML SSO (Okta, Azure AD, Google Workspace) is available on Growth and Consultant plans.