Trust / Security
Security at Suunta.ai
Suunta.ai’s security safeguards are described in our Data Processing Agreement. This page summarises them and links to the source documents.
Backups and recovery
Regular automated backups and a documented restore procedure support recovery. Data removed before a restore is deleted again before the service reopens.
Protection at rest and in transit
Customer data is protected at rest and in transit. Security measures are described in our DPA.
Access control in Suunta.ai
The service uses role-based permissions and separates organisations’ data. Personal credentials and sign-in protection help control access.
Access by the Suunta.ai team
Personnel are bound by confidentiality obligations. Their access is limited to what their task requires.
How AI requests are handled
AI features send prompts and relevant context to the providers listed as subprocessors. Customer data is not used to train general-purpose AI models without the customer’s consent. Conversation history is stored so the service works.
Incident response
Customers are notified without undue delay after Suunta.ai becomes aware of a personal data breach. Information is supplemented as the investigation progresses.
Your vendor review
Start with our Data Processing Agreement and subprocessor list. For information needed in your vendor review, contact privacy@suunta.ai.
Have a security questionnaire?
Send your questions to privacy@suunta.ai. We can help you review the relevant documents.